Technical Support

Dynamic IP machines

If you need assistance to use German Literature Collections, you should contact your nominated support staff or our technical support team.


Information for designated support staff only.

You can contact us by:

  • In US and Canada:
    Telephone toll-free (US and Canada only): 800 889-3358
    Fax: (734)662-4554
    Email: tsupport@il.proquest.com

  • Outside North America:
    Telephone toll-free (UK only): 0800 220710
    Telephone: +44(01223) 271496
    Fax: (01223) 215514
    E-mail: support@proquest.co.uk

When reporting a problem please state your domain name or IP address and that of your web proxy server if used.

German Literature Collections is optimized to operate with Netscape Navigator Version 4.0 or higher or Microsoft Internet Explorer version 4.0 or higher. Use of one of these browsers is strongly recommended. The German Literature Collections Software Requirements page offers the facility of downloading Netscape Navigator and Microsoft Internet Explorer.

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